Printer Adjustment
Menu Location: File > Printer Adjustment
How do I adjust the EZClaim program to my printer?
IMPORTANT: You must use an original, pre-printed CMS-1500 form. Do not use a copied or faxed CMS-1500 form. Also, if you are using an ink-jet or laser printer, you must use the single sheet CMS-1500 forms. Do not use the multi-part continuous feed forms in a laser or inkjet printer.
EZClaim will work with any printer that Windows 95 (or above) can handle. Follow the steps below and your forms will print out correctly.
1. Click on ‘File’ on the menu bar and then ‘Printer Adjustment’.
2. Load your printer with CMS-1500 forms.
3. Click the ‘Print Test Page’ button.
4. Following Printer Adjustment instructions, change values until the X is positioned in the center of the Medicare check box at the top of the CMS-1500 form. (Suggestion: Continue using the same form until adjusted)
5. When adjustment is correct, click on OK.
Note: After setting printer values you must click on OK to set values.
Bottom Margin Adjustment
Menu Location: File > Printer Adjustment
When I print the 1500 form, boxes 31, 32 and 33 are being cut off. How do I adjust?
On some printers, the data at the bottom of the form will not print; adjust the font to ‘Smaller Font ‘or ‘Tight Spacing’.
1. Click on ‘File’ on the menu bar and then ‘Printer Adjustment’.
2. Go to ‘Bottom Margins’ and using the drop down arrow choose ‘Smaller Font’ or ‘Tight Spacing.’
Carrier Area Location Adjustment
Menu Location: File > Printer Adjustment
The insurance address is not centered in the envelope window. How do I adjust?
If you are using windowed envelopes it is recommended you use ‘claim form envelopes’. It may be necessary to adjust the carrier area to print out correctly for the envelope window.
1. Click on ‘File’ on the menu bar and then ‘Printer Adjustment’.
2. Go to ‘Carrier Area Location Adjustment’.
3. Adjust the ‘Up/Down’ and ‘Left/Right’ values as needed to line up the address with the envelope window.
Vertical Shift Adjustment
Menu Location: File > Printer Adjustment
The printing at the top is OK but the bottom is not, how do I adjust the printing?
Some printers do not feed the paper at the same speed as others. If the data on the CMS form starts to ‘shift’ out of position, you can use this setting to adjust it.
1. Click on ‘File’ on the menu bar and then ‘Printer Adjustment’.
2. Go to ‘Vertical Shift Adjustment’.
3. Adjust the ‘plus and minus’ values to shift the printing up or down.
Font Settings
Menu Location: File > Printer Adjustment
The font is too small (or large). How do I adjust the size of the font?
1. Click on ‘File’ on the menu bar and then ‘Printer Adjustment’.
2. Go to ‘Font Setting’.
3. Click on the ‘Select’ button.
4. Choose alternate font.
Dot Matrix Printers
How to determine if the issue is a printer problem or an EZClaim problem.
Bring up a claim in EZClaim. Click the ‘File’ menu and select ‘Print Preview’. If it looks OK on the print preview screen, then it is a problem with your printer.
My Dot Matrix printer is not printing the form correctly. How do I fix it?
Text is printing one line down at the bottom of the page or text 'wrapped' down to the next line. This happens most often in box 30 (balance due) because it's printed so far to the right.
Check Driver Settings
1. Driver should be set for ‘Tractor Feed’, not Manual or Auto feed.
2. To adjust driver, double click on the ‘My Computer’ icon on your desktop, right click on your ‘Printer’ icon then select ‘Properties’.
3. Click on the ‘Paper Tab’, and select the correct Paper Source.
4. Make sure ‘Printer Driver’ is the exact driver for your model. IBM emulation drivers sometimes do not work.
Adjusting the Printer
Most dot matrix printers allow you to shift the paper left or right. For CMS-1500 forms, shift the paper to the right in the printer so the print head can print on the far right side of the paper without 'wrapping' to the next line.
1. Adjust the pin feed wheels on the printer to the right about 1/8 of an inch.
2. To re-adjust the EZClaim printer alignment, click on ‘File’ on the menu bar and then ‘Printer Adjustment’.